New York City & the Tri-State area

Delivery status

Check your delivery’s latest update.

Use the customer app for the latest recorded order status, or contact dispatch with your delivery reference.

In the customer app

Sign in to the account used for the delivery and open the relevant order to check its recorded status.

By phone or email

Provide the delivery or request reference. Dispatch can help with an update or receiving instructions.

What an estimate means

An estimate is a price calculation. It has no active driver assignment and is not a booked order to track.

This website does not provide a public live-driver map. iPhone users can contact dispatch without downloading an app.